Formax is the industry leader in the design, manufacturing and distribution of pressure seal, mailing, data destruction and digital print finishing solutions, and provides sales and service support through a nationwide dealer network. Formax stands behind its equipment and offers the following warranties:
Folders, Pressure Sealers, Inserters, ColorMax, Cutters, Joggers, Signers, Bursters
- 90 day warranty on parts and labor
- 90 day warranty on parts (drop shipped equipment only)
Shredders
- Lifetime limited warranty on Deskside and Office cutting heads
- Lifetime limited warranty on Industrial cutting heads (parts only)
- 1-year warranty on High Security and Specialty cutting heads
- 1-year warranty on all other parts
Formax agrees to repair or replace, at its option, any defective part or component covered by this warranty, provided there was no abuse and we first receive written notice of a defect within the applicable warranty period. Wearable parts are not covered under warranty. This warranty extends only to the original purchaser and does not include labor or the payment of any labor charges or incidental or consequential expenses.
Warranty claims must be submitted with a replacement part order. All parts are shipped FOB Dover, NH.
What Our Experts Think
- Precision Cutting: Achieves clean, accurate cuts for paper stacks up to 2 inches thick, perfect for professional use.
- Durable Build: Features a hardened steel blade and solid metal construction for long-lasting reliability.
- Safety First: Equipped with a transparent blade guard and blade latch for user protection.
- Simple Operation: Manual lever handle and alignment guides make it easy to achieve precise results.
Q&A
Q: What is the maximum cutting width?
A: The Cut-True 15M can handle paper widths up to 16.9 inches.
Q: Is it suitable for heavy-duty use?
A: Yes, its robust construction makes it ideal for small to medium-volume cutting tasks.
Q: Can it cut different paper types?
A: It works well with standard, cardstock, and coated papers, provided they are within thickness limits.
Maintenance Tips
- Keep the Blade Sharp: Regularly inspect and sharpen the blade to maintain cutting accuracy.
- Clean After Use: Remove paper dust and debris from the cutting surface and blade area.
- Lubricate Moving Parts: Apply light machine oil to hinges and the blade lever for smooth operation.
- Check Alignment: Periodically verify the alignment guides to ensure straight, accurate cuts.
- Store Safely: Engage the blade latch and cover the cutter when not in use to protect the blade and ensure safety.