Billing Terms Policy
At Garage Gear & Co., we are committed to providing a transparent, secure, and efficient billing process for all our customers. This Billing Terms Policy outlines the terms and conditions regarding payment methods, billing practices, and the resolution of disputes.
Payment Methods:
We offer a variety of convenient payment options, including:
- Credit and Debit Cards (Visa, Mastercard, American Express)
- Shop Pay
- Google Pay
- Discover
- Diners Club
- Apple Pay
- Meta Pay
- PayPal
Payment Requirements
-
Accepted Payment Methods: Garage Gear & Co. accepts the following payment options for your convenience:
- Credit and Debit Cards: Visa, Mastercard, American Express
- Digital Wallets: Shop Pay, Google Pay, Apple Pay, Meta Pay
- Others: Discover, Diners Club, PayPal
- Payment Timing: Payment must be made in full at the time of purchase, unless otherwise specified in the terms of sale.
- Currency: All transactions are processed in USD unless a different currency is specified at checkout.
Invoicing and Billing
-
Invoices: Upon completing a transaction, customers will receive an electronic invoice via email. The invoice will include:
- Itemized list of purchased products or services
- Total amount charged
- Selected payment method
- Transaction reference ID
- Billing Discrepancies: Customers must report any billing discrepancies within 7 business days of receiving the invoice. We will investigate and resolve reported issues promptly.
Refunds and Disputes
- Refund Policy: Refunds are governed by our Refund Policy. Please refer to that policy for detailed information on refund eligibility and processing times.
- Billing Disputes: If you have a dispute about a transaction or charge, please contact us at support@garagegearco.com or call +1(888) 673-2298 within 7 business days. Our team is committed to resolving disputes quickly, typically within 10 business days.
- Chargebacks: Before initiating a chargeback, we encourage customers to contact us directly to resolve any issues. Unauthorized chargebacks may lead to account suspension or further investigation.
Security and Data Protection
- Payments are processed securely using industry-standard encryption technologies.
- Credit and debit card details are not stored on our servers.
- For further information on our security measures, refer to our Payments and Security Policy.
Changes to Billing Terms
Garage Gear & Co. reserves the right to amend or update these billing terms as necessary. Updates will be communicated by posting the revised terms on our website. Continued use of our services following such updates constitutes your acceptance of the revised terms.
Contact Us
For billing-related questions, concerns, or assistance, please reach out to our customer service team:
- Company Name: Garage Gear LLC
- Website Name: Garage Gear & Co.
- Address: 400 N Market St, Wilmington, DE 19801, USA
- Email: support@garagegearco.com
- Phone: +1(888) 673-2298
- Business Hour: Mon - Sun: 9am - 5pm (EST)
- Response Time: With in 10 Minutes