Terms and Conditions

1. Overview

Welcome to Garage Gear & Co. By using our website, you agree to comply with these Terms of Service ("Terms"). These Terms apply to all users, including visitors, customers, vendors, and content contributors.

By accessing our site or purchasing from us, you engage in our Service and agree to these Terms. If you do not agree, please refrain from using our website. We may update or modify these Terms at any time, and your continued use of our website implies acceptance of any changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform for our services.

2. Use of Our Online Store

• You must be of legal age in your jurisdiction or have parental consent to use our site.
• You may not use our products or services for any unlawful purposes.
• You must not transmit viruses, malware, or harmful code.
• Any violation of these Terms may result in immediate termination of your access.

3. General Conditions

• We reserve the right to refuse service to anyone, at any time, for any reason.
• Your content (excluding payment details) may be transferred over networks without encryption.
• You agree not to copy, sell, or exploit any part of our Service without permission.
• Headings in this agreement are for reference only and do not affect its interpretation.

4. Accuracy of Information

• We do not guarantee that the information on our website is accurate, complete, or current.
• Content is for general information purposes and should not be solely relied upon.
• We may update or modify website content at any time, but we are not obligated to do so.

5. Product & Pricing Policy

• Prices and availability are subject to change without notice.
• We reserve the right to modify, suspend, or discontinue any Service at any time.
• We are not responsible for price errors or incorrect product descriptions.
• Some products may be available exclusively online and in limited quantities.

6. Order & Billing Information

• We may limit or cancel orders at our sole discretion, including those placed by resellers.
• If we modify or cancel an order, we will attempt to notify you via the email or phone number provided.
• You agree to provide accurate billing and shipping details and update them as needed.

For more details, please review our Return Policy.

7. Order Cancellations & Modifications

• Orders can be modified or canceled within 24 hours of placement.
• Once an order has shipped, cancellations or modifications cannot be made.

8. Shipping & Delivery

• Standard processing time: 1 business day from the purchase date.
• Estimated delivery time: 1-2 business days after processing.
• Tracking details are provided once the order is shipped.
• Shipping delays due to unforeseen circumstances are beyond our control.
• We do not offer international shipping at this time.

9. Returns & Refunds

• We offer a 14-day return window for most items.
• Returned items must be unused, in original packaging, with all accessories included.
• To initiate a return, contact support@garagegearco.com.

10. Backordered & Pre-Ordered Items

• Estimated shipping dates for backorders and pre-orders are displayed at checkout.
• Orders with backordered items will ship once all items are available unless specified otherwise.

11. Damaged, Missing, or Lost Items

• Report damaged or missing items within 7 days of delivery with photos for verification.
• If your order is lost, notify us within 10 business days of the estimated delivery date.
• We will coordinate with the carrier to resolve the issue or offer a replacement.

12. Third-Party Tools & Links

• We may provide access to third-party tools over which we have no control.
• Any use of these tools is at your own risk.
• We are not responsible for third-party content or transactions made through external websites.

13. User Submissions & Comments

• Any comments, feedback, or ideas shared with us may be used for business purposes.
• We may edit, copy, or distribute user content without obligation or compensation.
• We reserve the right to remove unlawful, offensive, or misleading content.

14. Prohibited Activities

You are prohibited from using our website or Service for:

• Any unlawful purposes.
• Violating intellectual property rights.
• Spreading viruses, malware, or malicious code.
• Harassment, discrimination, or harmful activities.
• Providing false information or misleading claims.
• Unauthorized data collection (spamming, scraping, or phishing).

Violation of these terms may result in termination of access.

15. Disclaimers & Limitation of Liability

• We do not guarantee uninterrupted, secure, or error-free Service.
• We are not liable for any loss, injury, claim, or damages arising from your use of our website.

16. Indemnification

You agree to indemnify and hold Garage Gear & Co. and its affiliates harmless from any claims, damages, or legal fees arising from your breach of these Terms or violation of any third-party rights.

17. Governing Law

These Terms of Service are governed by the laws of Delaware, USA.

18. Updates to Terms of Service

We may update these Terms at any time. It is your responsibility to check for updates. Continued use of our Service constitutes acceptance of any changes.

19. SMS Marketing

By opting into Garage Gear & Co. SMS marketing, you agree to receive order updates, promotional offers, and review requests.

• Message frequency varies; consent is not required for purchase.
• To unsubscribe, reply STOP to any message.
• Standard text message rates may apply.

For assistance, text HELP or contact support@garagegearco.com.

20. Order Protection Policies

Customers who purchase Loss Protection or Damage Protection before shipment are eligible for additional coverage.

Loss Protection

• Covers orders lost in transit (before delivery).
• Does not cover losses after delivery.

Damage Protection

• Covers damage during shipping.
• Customers must report damages to the shipping carrier before accepting the package.
• Proof of report is required for resolution.

Contact Information

• Company Name: Garage Gear LLC
• Address: Delaware, USA
• Phone: +1 (888) 673-2298
• Email: support@garagegearco.com
• Business Hours: Monday – Sunday, 9 AM – 5 PM (EST)
• Response Time: Within 1 Business Day