Exchange Policy

At Garage Gear & Co, your satisfaction is our top priority. We accept returns and exchanges for both defective and non-defective products under the conditions outlined below.

Eligibility for Returns and Exchanges

Condition: Products must be in new, unused condition with all original tags and packaging intact.
Time Frame: You have 30 days from the date of receipt to initiate a return or exchange.
Exclusions: Custom-made products and gift cards are non-returnable and non-exchangeable.

How to Initiate a Exchange or Return

To initiate a return or exchange, please contact us via email at support@garagearco.com or use our Contact Form. Provide the following details:

Your order number.
Item number(s) you wish to return or exchange.
Reason for the return.
Your preferred resolution: Exchange or Return.

Once your return is approved, we will send you a pre-paid return shipping label, included in your package, at no cost to you. All returns must be made by mail.

Refund Processing

Once we receive your returned item, refunds will be processed immediately.
Depending on your bank, it may take up to 5 business days for the refund to appear in your account.

Exchange Processing

For exchanges, once the returned item is received and inspected, the replacement product will be shipped out to you.
The exchange process is free of charge, and the new item will be shipped at no additional cost.
You will receive an email notification with tracking information for your exchanged item.

Order Cancellations

If you wish to cancel an order before it has shipped, please contact us immediately at:
- Email: support@garagegearco.com
- Phone: +1 (123) 456-7890