Fulfillment Policy

At Garage Gear & Co., we are dedicated to delivering your orders quickly and providing a hassle-free shopping experience. Below is an overview of our order processing, shipping, and return policies.

Order Processing

• Orders are processed Monday – Sunday, 9 AM – 5 PM (EST).
• Standard processing time is 1 business day from the date of purchase.
• Orders placed after business hours or on holidays will be processed the next business day.

Delivery Time & Tracking

• Most orders are delivered within 1-2 business days after processing.
• Delivery times may vary due to location, carrier delays, or unforeseen circumstances.
• Once shipped, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking updates.

Order Confirmation

• A confirmation email with order details will be sent after purchase.
• If you don’t receive a confirmation, contact us at support@garagegearco.com or +1 (888) 673-2298.

Returns & Refunds

• We offer a 14-day return window for most products.
• Items must be unused, in original packaging, with all accessories included.
• To request a return, contact our customer service team with your order details.

Order Modifications & Cancellations

• You can modify or cancel an order within 24 hours of purchase.
• Once an order has shipped, cancellations or changes cannot be made.

Backordered & Pre-Order Items

• If an item is on backorder or pre-order, the estimated shipping date will be shown at checkout.
• Orders with backordered items will ship once all items are available, unless otherwise arranged.

Damaged, Missing, or Non-Delivered Items

• If your order arrives damaged or incomplete, report it within 7 days of delivery with photos for verification.
• For lost or undelivered packages, notify us within 10 business days of the estimated delivery date.
• We will work with the carrier to resolve the issue or provide a replacement.

International Shipping

• Currently, we only ship within the United States and do not offer international shipping.

Contact Us

• Garage Gear & Co.
• Address: Delaware, USA
• Phone: +1 (888) 673-2298
• Email: support@garagegearco.com
• Business Hours: Monday – Sunday, 9 AM – 5 PM (EST)
• Response Time: Within 1 Business Day