Return and Refund Policy

Return Eligibility

• Return Window: 14 days from the date of receipt.
• Condition: Items must be in new, unused condition with original tags and packaging intact.
• Important: Unauthorized returns sent without prior notification will not be accepted.

How to Request a Return or Exchange

1. Contact Us:
   • Email (Preferred): support@garagegearco.com
   • Phone: +1 888 673-2298
   • Live Chat: Available on our website.
2. Provide the Following Details:
   • Order Number
   • Item(s) to Return or Exchange
   • Reason for Return
   • Preferred Resolution: Refund or Exchange
3. Approval & Shipping Label: Once approved, we will provide a pre-paid return shipping label at no cost. All returns must be sent by mail using this label.

Order Cancellation Guidelines

Refund Timeline

• Inspection: Returned items are inspected upon receipt.
• Processing: Approved refunds are processed immediately after inspection.
• Completion: Depending on your bank, it may take up to 1 business day for the refund to reflect in your account.
• Notification: You will receive an email confirmation once your refund is processed.

Need Help?

If you do not receive your refund or exchange within the expected timeframe:

• Within 15 days of return: Contact support@garagegearco.com
• Within 1 day of refund processing: Contact support@garagegearco.com

Customer Service Contact:

• Website Name: Garage Gear Co
• Address: 213 W 9th St, Wilmington, DE 19801, USA
• Email: support@garagegearco.com (Preferred method)
• Phone:+1 888 673-2298
• Business Hour: 9:00 am to 6:00 pm (EST)
• Response Time: Within 1 Business Day.